Job Title: Junior Sales Executive

Branch: 61

Department: Sales

Reports to (Title): Director of Sales

Date: 2/23/24

BASIC FUNCTION

Primary Responsibility: – Junior Account Executive is responsible for providing a training ground for junior representatives to be able to graduate and take on their own account base. While assisting the senior team (for six or more months, depending on performance) in every aspect of the partnership between Milner and our customers, junior representative will learn our products, markets, industry and the Milner sales process and skills. These individuals will be a direct point of contact for our customers and senior sales teach to assist in product and application inquiries, expediting the sales process and following through with customer requests.

WORK PERFORMED

Prepare proposals and consult on solutions.

Develop relationships with customers using database, phone calls, personal activities, events, and various other methods.

Throughout the qualification process, learn to identify the specific needs of clients, departments, and entire organizations and how Milner solutions meet those needs.

Answer phones and assist callers with their needs.

1. Take customer orders.
2. Visit potential clients within assigned zip code.
3. Act resourcefully and in an innovative way to solve problems and complete tasks.

Customer service and account development.

Quote prices prepare proposals and provide information regarding terms of sales and delivery dates. Sell color imaging equipment, supplies, warranties, installation packages, customized training packages and various other equipment, supplies and services provided by Milner.

Report to management on customer relationships, pipeline, forecasts, and new prospects.

Customer prospect profile maintenance.

Participation in marketing programs and events.

Communicate constructively to management and team members on problems, ideas, or any other insight to assist in defining innovative ideas, policies, and procedures.

Perform other duties as required.

EDUCATION REQUIREMENTS

• Diploma, Some college degree or equivalent.

EXPERIENCE REQUIREMENTS

Experience required in the following areas:

• Computer networking.
• Server operating systems.
• Apple operating systems.
• Advanced network training and experience
• Experience installing network systems in the field.

Additional skills required:

• Elevated level of network systems and troubleshooting
• Excellent verbal and written communication skills.
• Excellent customer service skills
• Ability to diagnose and troubleshoot methodically and efficiently.
• Ability to manage multiple tasks with frequent interruptions, occasionally in urgent situations.
• Ability to communicate, interact and work effectively and cooperatively with people from diverse ethnic and educational backgrounds.

WORK ENVIRONMENT

• Work in areas which require mindfulness in a varied environment.
• General office environment. May spend long hours sitting or standing.
• Some physical effort is required which may involve bending, reaching, stretching, or similar activities as well as lifting or moving items weighing up to sixty pounds.
• Shipping. Receiving, and packing of equipment and supplies.
• Ability to carry supplies, parts, and equipment of various weights into various situations.

SPECIAL REQUIREMENTS

• Employees must complete the required courses as described by Human Resources for all employees.
• This description presents the major responsibilities required for this job title. Individual positions may require the performance of additional duties as assigned.
• Requires a valid state driver's license and minimum level of auto insurance coverage per company policy for position entails extensive use of personal car while on company business.

BUDGET RESPONSIBILITY

• Secure and maintain work environment, PC, Phone, and other assigned equipment.